Chef-iT Privacy Policy

Effective Date: July 2026

Chef-iT ("Chef-iT," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Chef-iT platform, website, mobile experiences, and AI-powered culinary coaching services.
By using Chef-iT, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following information:
Account Information
When you create an account or purchase a subscription, we may collect:
Name
Email address
Shopify Customer ID
Subscription status
Account preferences
Conversation Data
During your conversations with Chef-iT, we may collect:
Voice conversations
Conversation transcripts
AI-generated summaries
Personalized culinary preferences
Session history
Questions you ask
Responses generated by Chef-iT
Technical Information
We automatically collect certain technical information, including:
Device type
Browser type
IP address
Operating system
Session duration
Usage analytics
Error logs
Performance metrics
Payment Information
Chef-iT does not store your credit card information, however Shopify does collect and store such data.
Payments are processed securely through third-party payment providers such as Shopify, or other authorized payment processors.

2. How We Use Your Information
We use your information to:
Provide AI-powered culinary coaching
Personalize future conversations
Remember your cooking preferences
Remember restaurant business discussions
Improve response quality
Provide customer support
Manage subscriptions
Process payments
Deliver transcripts
Improve platform performance
Detect fraud and abuse
Comply with legal obligations

3. AI Memory Features
One of Chef-iT's features is personalized conversational memory.
With your account, Chef-iT may remember information from previous conversations, including:
Preferred cooking styles
Favorite equipment
Restaurant concepts
Menu planning discussions
Business goals
Previous coaching topics
Culinary preferences
These memories help create a more personalized experience during future sessions.
You may request deletion of your stored memories at any time by contacting Chef-iT directly.

4. Conversation Transcripts
Chef-iT may store transcripts of your conversations.
Transcripts may be used to:
Generate downloadable copies
Email transcripts to you upon request
Improve personalized coaching
Create AI-generated memory summaries
Improve service quality
You may request deletion of stored transcripts, subject to applicable legal requirements by contacting Chef-iT directly.

5. Analytics
We collect anonymous usage statistics to better understand how Chef-iT is used.
Examples include:
Session duration
Feature usage
Sponsor interactions
General usage trends
Platform performance
Whenever practical, analytics are aggregated and do not identify individual users by contracting Chef-iT directly.

6. Cookies and Similar Technologies
Chef-iT may use cookies and similar technologies to:
Keep you signed in
Remember preferences
Improve website performance
Analyze traffic
Maintain security
You may manage cookie preferences through your browser settings.

7. Sharing Information
We do not sell your personal information.
We may share information only with trusted service providers necessary to operate Chef-iT, including providers for:
AI processing
Voice generation
Avatar rendering
Website hosting
Database hosting
Payment processing
Email delivery
Customer authentication
Analytics
These providers may process information only as necessary to provide their services.

8. Data Security
We employ reasonable administrative, technical, and organizational safeguards designed to protect your information.
While no online service can guarantee absolute security, we continuously work to protect customer information against unauthorized access, disclosure, alteration, or destruction.

9. Data Retention
We retain information only as long as reasonably necessary to:
Provide services
Maintain customer accounts
Improve personalized coaching
Comply with legal obligations
Resolve disputes
Enforce agreements
Inactive information may be deleted periodically according to our internal retention policies.

10. Your Rights
Depending on your location, you may have the right to through direct contact with Chef-iT:
Access your personal information
Correct inaccurate information
Delete your information
Export your information
Object to certain processing
Withdraw consent where applicable
Requests may be submitted using the contact information below.

11. Children's Privacy
Chef-iT is not intended for children under the age of 18.

12. Third-Party Services
Chef-iT integrates with third-party technologies that may process information as part of delivering the service.
Use of those services is governed by their respective privacy policies.

13. International Users
If you access Chef-iT from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or other countries where our service providers operate.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes will be posted on our website along with an updated Effective Date.
Continued use of Chef-iT constitutes acceptance of the revised Privacy Policy.

15. Contact Us
Questions regarding this Privacy Policy or your personal information may be directed to:
Chef-iT
Email: Chef-iT@chasingtheflames.com
Website: https://chasingtheflames.com

Your Privacy Matters
Chef-iT was designed to create a personalized culinary coaching experience while respecting your privacy and giving you control over your information.
We are committed to transparency, responsible AI practices, and protecting the trust our users place in us.